Worldwide and domestic shipping within Switzerland is available on all pieces. All parcels are sent from Lausanne, Switzerland via Swisspost. Multiple item orders may incur additional fees and will be dealt with on a case-by-case basis. All prices are standardized for medium-sized objects and standard shipping. If you require an express service, please get in touch for a quote. We dispatch items orderedEVERY FRIDAY. You will be notified with a tracking number once your order has been sent. For international shipping, please note that your country may charge customs fees for importing goods. The buyer is responsible for paying these customs fees. We cannot be held responsible for any delays or damages that occur during transit.
We hope you are happy with your purchase. We take care to list our items with accurate measurements so you are fully aware of size and scale before purchasing. As these items are vintage, imperfections and signs of wear may be visible and have been photographed or described. Therefore, we advise you to carefully study the items before making a purchase. We are a small business and will deal with returns on an individual basis. All sales are final. Stuff does not accept returns or issue refunds, but we are here to help ensure the best experience in-store and online. Please read descriptions carefully prior to purchase or reach out via email if you have any questions or concerns regarding your purchase at hello@gatheringstuff.com. All items are thoroughly checked and fully described prior to sale. If there is a genuine fault with objects purchased, please contact us within 14 days of receipt via hello@gatheringstuff.com, and we will do all we can to help. If a return is accepted, it must arrive back to us within 14 days of agreement. Unfortunately, after this period, it is no longer eligible for a refund. Postage costs are non-refundable. You will be responsible for the cost of returning your item using a trackable service, as Stuff will not accept responsibility for items lost or damaged during the return process. All items must be returned in the same condition as they were received, with original packaging.
We value our customers and take your privacy very seriously. We do not share any personal data collected with any outside agencies or organizations other than as necessary to complete your business transactions (which includes credit card processing or shipping address). We retain account information such as email address, name, and address on our system to make your shopping and ordering experience faster and more convenient. Such information can be removed from our system by contacting us directly.
Worldwide and domestic shipping within Switzerland is available on all pieces. All parcels are sent from Lausanne, Switzerland via Swisspost. Multiple item orders may incur additional fees and will be dealt with on a case-by-case basis. All prices are standardized for medium-sized objects and standard shipping. If you require an express service, please get in touch for a quote. We dispatch items ordered EVERY FRIDAY. You will be notified with a tracking number once your order has been sent. For international shipping, please note that your country may charge customs fees for importing goods. The buyer is responsible for paying these customs fees. We cannot be held responsible for any delays or damages that occur during transit.
We hope you are happy with your purchase. We take care to list our items with accurate measurements so you are fully aware of size and scale before purchasing. As these items are vintage, imperfections and signs of wear may be visible and have been photographed or described. Therefore, we advise you to carefully study the items before making a purchase. We are a small business and will deal with returns on an individual basis. All sales are final. Stuff does not accept returns or issue refunds, but we are here to help ensure the best experience in-store and online. Please read descriptions carefully prior to purchase or reach out via email if you have any questions or concerns regarding your purchase at hello@gatheringstuff.com. All items are thoroughly checked and fully described prior to sale. If there is a genuine fault with objects purchased, please contact us within 14 days of receipt via hello@gatheringstuff.com, and we will do all we can to help. If a return is accepted, it must arrive back to us within 14 days of agreement. Unfortunately, after this period, it is no longer eligible for a refund. Postage costs are non-refundable. You will be responsible for the cost of returning your item using a trackable service, as Stuff will not accept responsibility for items lost or damaged during the return process. All items must be returned in the same condition as they were received, with original packaging.
We value our customers and take your privacy very seriously. We do not share any personal data collected with any outside agencies or organizations other than as necessary to complete your business transactions (which includes credit card processing or shipping address). We retain account information such as email address, name, and address on our system to make your shopping and ordering experience faster and more convenient. Such information can be removed from our system by contacting us directly.